We offer local Support, Repair and Certification Services

With local Service Centers in Johannesburg and Cape Town we are able to offer Support, Repair and Certification services in South Africa. We are proud to say that our qualified technicians are able to Repair, Service and Certificate instruments according to international standards. The entire process is managed by us directly, ensuring an effective and efficient servicing experience.

Warranty

Our instruments carry a minimum 12 month Warranty for parts.

We offer an extended Warranty that is available on request. The warranty is subject to Terms and Conditions.

Health Check

Health check is used to ascertain that the device is operating according to original specifications.

This can be performed by users to confirm whether the device is operating correctly.

Inspection

Inspection and Repair services are offered to diagnose and repair faults with the instrument, ensuring that your instrument is functioning according to original specifications.

Certification

Certification is recommended to ensure that your instrument is functioning correctly.

A NIST traceable Certificate is provided to verify the performance of the instrument.

Onsite Services

We offer tailored On-site services for Installation, Orientation, Implementation and Customisation to ensure users get the very best out of using their instrument.

Konica Minolta Technical Services

We offer full technical services offerings in line with global Konica Minolta standards. Various Service-Level Agreements are available ensuring that you get the best possible service for your device.

The details about our technical service and Service-Level Agreements (SLA) can be found in this document.