Our Service and Certification Plans
Every New Year marks the setting of personal resolutions and plans. Why not adopt this idea into your business plan by ensuring your Konica Minolta Colour Measurement device stays in top notch condition with our new and improved service and maintenance plans.
We have worked closely with our customers for the past 23 years and have acquired quite a bit of knowledge on some obstacles our customers may face. To mitigate these, we have revised our service plans and pricing to give YOU the best possible deal.
These service plans allow you to budget and plan for the cost of service thus further ensuring a smooth and effortless servicing process. We have negotiated the cost of service so that it remains at a minimum thus eliminating exchange rate fluctuations and risk.
Select Service Level Agreement today to ensure your device is performing optimally.
Our Service Level Agreements
Standard
As a Standard Member, you will receive the following benefits:
- Standard pricing for certification and parts
- Cleaning of the instrument
- Certification in line with Global Konica Minolta Standards and procedures
- NIST traceable certificate to prove performance and functionality
- Selectable date of service to plan downtime
Premium
As a Premium Member, you will receive the following benefits:
- Discount from the Standard pricing
- Cleaning of the instrument
- Certification in line with Global Konica Minolta Standards and Procedures
- NIST traceable certificate to prove performance and functionality
- Selectable date of Service to plan downtime
- Replacement Xenon lamp if necessary
Premium Plus
As a Premium Plus Member, you receive the following benefits:
- Discount from the Standard pricing
- Cleaning of the instrument
- Certification in line with Global Konica Minolta Standards and Procedures
- NIST traceable certificate to prove performance and functionality
- Selectable date of Service to plan downtime
- Replacement Xenon lamp if necessary
- Complimentary Loan unit to avoid any downtime
Premium Onsite
As a Premium Onsite Member, you will receive the following benefits:
- Discount from the Standard pricing
- Cleaning of the instrument
- Onsite Certification in line with Global Konica Minolta Standards and Procedures
- NIST traceable certificate to prove performance and functionality
- Technician onsite to minimize downtime
- Minor preventative repairs
For more details about our Service and Certification options, feel free to Contact Us!
Read about the importance of Servicing and Certification HERE!
Terms and Conditions
- In the case where an instrument has not regularly been certificated, the device will have to undergo a pre-service inspection.
- In exceptional circumstances where a loan instrument may not be available, your instrument service is given the highest priority.
- Premium, Premium Plus and Premium Onsite require a pre-payment a minimum of 9 months before the expected date of service.
