Innovations for 2016
It seems pretty certain that 2016 will be a tough year for consumers, manufacturers and research bodies reliant on public funding. There is nothing better than a tough year to innovate, clear out dead wood, drop same old same old procedures and shake things up a little. With this in mind, and the fact that 2016 marks our 21st year in business, we already started planning last year some innovations for the tough times ahead.
- We are going to reduce Service Charges wherever possible to limit the Cost of Ownership of our products.
- We are going to offer more, better and cheaper training and support.
- We are going to offer buy backs and payment plans to help customers over this lean period.
- We are going to source “Plan B” options on certain products to keep certain procedures affordable.
- We are going to listen to you more than ever.
One thing we don’t want to do is continually haggle over increased prices due to exchange rates. This is out of our hands and as we are obliged to trade in a responsible manner, we are not going to bet on future exchange rates, nor speculate in the money market. We offer both Euro and Dollar Foreign Currency Accounts (FCA’s) where the exchange rate can be managed by both parties. Unlike corporates we can not purchase forward cover and we will not take forex hits.
What we CAN do, is help you work out a return on investment for your purchase. A snap survey carried out last November revealed that 8 out of 10 customers polled confirmed that either our products saved them considerable money, or even further have become indispensable to their survival.
Bring us your ideas and lets see if we can change these into solutions, and survive the rapids of 2016 and head for cooler calmer waters.
Our sincerest best wishes for 2016.
Team Narich
