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    NanoSupport – 30 mins

    R150.00 including VAT

    NanoSupport gives you a 30-minute online meeting with our support team to get the answers to your questions.

    This allows you to have direct access to our support team when you need it most. Our team will connect with you on any virtual meeting platform such as Zoom or Teams or we will call you directly.

    You no longer need to read through manuals or blogs or search the internet, purchase this 30-minute Support Assistant session and get the help you are looking for immediately.

    To purchase your NanoSupport session, simply click “Add to Basket” below and you will be directed to the checkout page.
    Our support team will be in contact with you shortly after you have made your purchase.

    *We won’t stop until we ensure that we have solved your problem.

    SKU: TNA_PSA Categories: Support Agreement, The Narich Academy Tags: online store, Online Support, Support, The Narich Academy
    • Description

    Description

    What is NanoSupport?

    Our NanoSupport Session allows you to ask the questions you need to and get your problem solved when you need it most.

    Our support team will connect with you on any of your preferred platforms to ensure that we can attend to your problem and limit any downtime.

    What can NanoSupport help you with?

    Any question or problem you might be experiencing with your colour or light sensing solution.

    We have an extensive library of blogs that solve many of the problems. We can also show you to the product manual to help you with your question. Both of these options require reading and do not always directly solve your problem.

    By connecting with our Support Assistant, you get direct and personal help to fix your problem immediately with a quick 30-minute support meeting or phone call.

    What will happen if your problem cannot be fixed within 30-minutes?

    We will ensure that we solve your problem. If we cannot do so in the time allocated to fix this problem, we will ensure that we continue support you until your problem is resolved.

    It’s guaranteed support at the fraction of the cost for an on-site technician.

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    CONTACT US

    Please ensure that you have requested a quotation and placed an order to receive Support, Installation, Training or Consultation.

    Bench-top Spectrophotometer CM-36dCM-23dPortable Spectrophotometer CM-23d
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