What is NanoSupport?
Our NanoSupport Session allows you to ask the questions you need to and get your problem solved when you need it most.
Our support team will connect with you on any of your preferred platforms to ensure that we can attend to your problem and limit any downtime.
What can NanoSupport help you with?
Any question or problem you might be experiencing with your colour or light sensing solution.
We have an extensive library of blogs that solve many of the problems. We can also show you to the product manual to help you with your question. Both of these options require reading and do not always directly solve your problem.
By connecting with our Support Assistant, you get direct and personal help to fix your problem immediately with a quick 30-minute support meeting or phone call.
What will happen if your problem cannot be fixed within 30-minutes?
We will ensure that we solve your problem. If we cannot do so in the time allocated to fix this problem, we will ensure that we continue support you until your problem is resolved.
It’s guaranteed support at the fraction of the cost for an on-site technician.